Refunds will be made only in accordance with the terms herein and to the original mode of payment. Such refunds would be processed within 5-7 working days of the acceptance for refund request in case the product has not been delivered to You and within 5-7 working days of receipt of product by Us in case the product had already been delivered to You.

Goods once sold can only be returned along with the original invoice, tags for refund, or exchanged for replacement provided they meet Our terms and conditions.

Products purchased during sales, discounts, or with coupon codes, as well as items from clearance sales, are non-returnable and non-exchangeable.

No refunds or exchanges are available on custom size products or if stitched option is selected in saree category (blouse, fall, pico, pre stitched saree) , and all products which are customized (including size customizations)

All exchanges, including change of size are subject to availability and Our specific confirmation.

Any product exchanged once will be considered as customized and not be eligible for further exchange.

Since We keep limited inventory and do not have all sizes available at all times, if the request for exchange cannot be processed, the store credit/Gift cards may be provided in accordance with the terms herein.

Store credit/Gift cards issued against refunds will be valid for a period of 12 months from the date of issuance.

All conditions applicable to the return of goods shall also apply to the exchange of goods.

Any request for return/exchange must be placed by You within 48 hours of delivery by Us. No requests placed beyond this period would be entertained.

A product returned to Us as per these terms, can only be exchanged for another product or refund. Refund will be given upon receipt of product by Us and upon confirmation by Us that the product is in fact exchangeable / returnable as per these terms.

Products will be considered for exchange or return only if it is unworn and in perfect condition, and with all tags still attached. Products that are damaged, soiled or returned without their original labels may not be accepted and will be sent back to You.

Where provided, any designer packaging such as dust bags, boxes, freebies and tags should be included with Your return/exchange.

Unidentified returns will be returned to the sender.

Any product identified as non-returnable, non-refundable or non-exchangeable at the time of purchase will be deemed to be so.

There will be no refunds for orders to which any kind of discounts were applied. For the purposes of these terms, “discount” includes a sale (including EOSS), discount/offer code or coupon.

Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If You would like to exchange a faulty item instead of obtaining a refund, please be aware that We can only replace it for the same product in the same size, subject to availability. Where possible, We will offer to repair faulty items.

All custom-made orders are non-returnable, non-exchangeable and non-refundable.

In-case we do not have pick up service available at your location, you would have to self-ship the product.

If an order has more than five products then it will be considered as a bulk order. Return/refund for such orders would not be possible.

Discounted product(s) or orders placed using loyalty points or promotional gift vouchers cannot be returned or exchanged. In case of payments made via an online mode, You will opt for a chargeback only if (i) You are eligible for a refund as per these Terms; and (ii) despite being eligible, We have been unable to refund such monies to Your account within the timeline set out herein.